Last Updated: March 6 2025
At Talita Crafts, we take pride in our handmade products and want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help!
Returns
- We accept returns within 7 days of delivery.
- Items must be unused, in their original condition, and in the original packaging.
- Custom or personalized orders cannot be returned.
- Buyers are responsible for return shipping costs.
Refunds
- Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5-7 business days to your original payment method.
- Shipping costs are non-refundable.
Non-Returnable Items
- Custom-made or personalized products
- Items on sale or clearance
How to Initiate a Return
- Email us at artesaniastalita@gmail.com with your order number and reason for return.
- We will provide return instructions.
- Ship the item back to us using a trackable shipping service.
For any questions, feel free to reach out at artesaniastalita@gmail.com